Technical Writer - Knowledge

☞ Temenos

View: 106

Location: Chennai Tamil Nadu

Category: Finance / Bank / Stock Executive management Printing / Publishing

Industry: Financial Services

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Job content

ABOUT TEMENOS


We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!



THE ROLE

  • Technical writer & Senior Technical writer


KEY RESPONSIBILITIES

  • Identify in advance the documentation needs, based on the product release schedule;

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements;

  • Gather more information from reading reports and directly using the Product;

  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities;

  • Build and maintain business and technical documentation guides using Madcap Flare;

  • Communicate information and ideas clearly, and concisely, in writing;

  • Perform quality checks on other deliverables and ensure the quality of own work before publishing;

  • Publish documentation in correspondence with established guidelines;

  • Create User Journeys for Temenos Products.

    • Required qualifications:
    Technical background is a real plus;
  • Proven working experience in technical writing of software documentation;

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures;

  • Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design;

  • Good working knowledge of MS Office applications and also Mad Cap Flare, HTML and CSS;

  • Self-starter and ability to work independently;

  • Flexible/adaptable with ability to set and manage multiple priorities;

  • Excellent written and oral communication skills.


    • SKILLS & EXPERIENCE

    • Technical writer - ( 2 - 9 years)


    WHY TEMENOS

    • You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
    • You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
    • You will be part of a team that values integrity; we support each other and keep our promises.
    • You will be able to work freely, flexibility and can be your authentic self; we champion diversity.
    • You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
    • You will experience what we call – Temenosity!


    We value applications from people from all walks of life; if you are excited to be part our the journey and want to make a real impact, we would love to hear from you.

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