Reservation Executive

Reservation Executive

• This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

What is in it for you:

• Dynamic market place to develop your knowledge & skills
• Strong, supportive team
• All the benefits of working within the Accor group and much more

What you will be doing:

• Determine guest needs and quote the appropriate room and rate as

per requirements

• Input booking information into the Reservation System
• Process amendments to reservations such as extensions, early

departures, etc.

• Handling of Group Reservations.

Your experience and skills include:

• Minimum 1 year of experience in a similar capacity or preferably in the area of

guest services/tele-marketing.

• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint
• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Your team and working environment:

• Team consists of Executive reporting to Team Leader. Reservation department reports to Director of Revenue.
• A positive work environment begins with a collaborative foundation from the team.
  
  
  
• Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS