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Job content

Basic Information

Ref number

Req_00052240

Primary Location

Bengaluru

Description and Requirements

TELUS International is searching for a Project Coordinator who will support project management, act as backup when necessary, and manage administrative and operational elements of projects to assure successful completion and client satisfaction while meeting company financial goals for the project. Coordination of local and remote teams, subcontractor management, client communication and project planning are an integrant part of the role of Project Coordinator.

Responsibilities:
  • Planning and management of small projects and sub-projects independently or in cooperation with PMs.
  • Ensuring timely delivery as per customer quality requirements
  • Client communication (intercompany and external)
  • Project administrative and financial tasks (Timesheet assignment, creating/updating projects in AI project management system, issuing project order and project assignments, purchase orders, scope, quoting, forecast revenue, etc.)
  • Project Manager backup
  • Vendor coordination

Qualifications/skills:
  • Demonstrate ability in project coordination and project experience in testing, language technology, development, localization or other relevant domain
  • Enjoy working in a fast pace environment and ability to work in a multi-cultural global environment, with tight deadlines, multi-site teams and different projects simultaneously.
  • High level of spoken and written English
  • Excellent oral communication and written skills (business correspondence), in tone and style for each situation.
  • Understanding of company business and service lines and project management requirements
  • Experience with finances and admin tasks
  • Advanced application experience (Excel, Word, e-mail, etc.)
  • Desirable qualities: multitasking, proactive, solution-oriented, eye for detail, good with numbers
  • Experience dealing with customers
  • Competence in e-mail, report and presentation preparation.
  • Ability to work independently, evaluating workloads and schedules
  • Excellent prioritization and time management skills

Additional Job Description

To support customers around the world to build and improve their AI systems, making them natural, accurate, relevant and intuitive, TELUS International provides a suite of services including Linguistic & Data Operations, Linguistic Staffing, User Experience Testing and Rating, Program Management and many others.
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Deadline: 05-04-2024

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