Product Quality Support Specialist | 2+ yrs | FMCG Company | Mohali
☞ Futurestep Recruitment Services Private Limited
View: 103
Update day: 20-02-2024
Category: Merchandising / Purchasing / Supply Chain Transport / Logistics / Warehouse
Industry: FMCG
Position: Quality Assurance/Quality Control Executive
Job type: Full Time, Permanent
Salary: ₹ 3,50,000 - 4,50,000 P.A.
Experience: 2 - 7 years
Job content
Roles and Responsibilities
- Maintain approved third party and customer specific databases to provide frequently requested or regulatory required information about Company’s and its products to our customers
- Work with standard customer requests made via TraceGains for product documentation
- Upload to TraceGains new/revised regulatory documents as needed to fulfill customer requests
- Continuously work to improve the effectiveness and efficiency of our product documentation storage and gathering processes
- Publish new/revised documents in Salesforce Knowledge as needed
- Work with senior Quality Product Support Specialist as needed
Desired Candidate Profile
Knowledge & Education/Background
- Bachelors Degree in Business, Science, or related education and job experience
- Preferred candidate would possess 2-5 years experience working in a business setting with exposure to Customer Service, Quality, Sales, Regulatory, and/or Marketing functions.
Skills and Experience
- Knowledge of systems such as TraceGains, Salesforce, or SAP would be a plus
- Experience working with Microsoft software (Word and Excel) desired
- Self-starter who requires minimal guidance and can portray Compay’s core values while advancing its key capabilities
- Strong attention to detail, problem solving, prioritization and organizational skills
- A base understanding of Company’s Oils Product Mix and Operations would be considered a plus.
- Ability to work in a team environment and possess interpersonal communication skills desired
- Demonstrated relationship management skills
- Strong verbal and written communications skills combined with the capability to interact effectively with department, company, or customers
Deadline: 05-04-2024
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