Position: Quality Assurance/Quality Control Executive

Job type: Full Time, Permanent

Salary: ₹ 3,50,000 - 4,50,000 P.A.

Experience: 2 - 7 years

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Job content

Roles and Responsibilities

  • Maintain approved third party and customer specific databases to provide frequently requested or regulatory required information about Company’s and its products to our customers
  • Work with standard customer requests made via TraceGains for product documentation
  • Upload to TraceGains new/revised regulatory documents as needed to fulfill customer requests
  • Continuously work to improve the effectiveness and efficiency of our product documentation storage and gathering processes
  • Publish new/revised documents in Salesforce Knowledge as needed
  • Work with senior Quality Product Support Specialist as needed

Desired Candidate Profile

Knowledge & Education/Background

  • Bachelors Degree in Business, Science, or related education and job experience
  • Preferred candidate would possess 2-5 years experience working in a business setting with exposure to Customer Service, Quality, Sales, Regulatory, and/or Marketing functions.

Skills and Experience

  • Knowledge of systems such as TraceGains, Salesforce, or SAP would be a plus
  • Experience working with Microsoft software (Word and Excel) desired
  • Self-starter who requires minimal guidance and can portray Compay’s core values while advancing its key capabilities
  • Strong attention to detail, problem solving, prioritization and organizational skills
  • A base understanding of Company’s Oils Product Mix and Operations would be considered a plus.
  • Ability to work in a team environment and possess interpersonal communication skills desired
  • Demonstrated relationship management skills
  • Strong verbal and written communications skills combined with the capability to interact effectively with department, company, or customers

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Deadline: 05-04-2024

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