Learning Co-ordinator

Req ID:174422

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

JOB TITLE & PURPOSE OF THE JOB

Job Title: Learning Coordinator/Administrator

Job Code: HR-LE-00

Purpose of the job:

The main responsibility for the position of the Learning Coordinator is to manage the deployment of several training programs within Alstom Worldwide with the coordination and communications with the participants and business stakeholders in terms of training deployment.

POSITION IN THE ORGANISATION

Organisation structure:

Headquarter / Human Resources/Talent Management & Organization development/Learning

Reports directly to: AU Deployment manager

Network & Links

• Internal
• Alstom University team in France (Learning Program Managers, Learning digital team)
• Alstom University team in India (Learning Coordinator(s)/Administrator(s))
• Trainers, Internal customer as participants
• Administration & Support Services (General Services, Catering, etc..) External
• External Training Providers & organizations
• Trainers

ACCOUNTABILITIES & AUTHORITIES

• Managing training requests and schedules as per the business requirement for Alstom offices across the Globe in coordination with the team in France, in India, the sites and the trainers.
• Collect centrally the needs expressed by all units/countries and organize the deployment with the logistics support (learning coordination)
• Most of the tasks have to be done by using our Learning Management System as Courses & sessions creations, registrations & cancellation follow up
• Administration Support: Letter request for visa application, weekly and monthly reports on our activity (number of sessions organized, number of people trained)
• Ensures professional delivery of training sessions by following internal processes, standards and tools appropriate for planning and deployment of the training sessions as specified by Campus and Programme Managers, including:
• maintenance of the training process and employee training data using given systems (Learning Catalogue, MLS, ALPS, i-learn, evaluation tools)
• support for participants, trainers and Line & HR Managers along the process
• management of venues and infrastructure (materials, technique, etc.)
• overall communication on services and portfolio of Regional sessions with external and internal stakeholders
• day-to-day responsibility to ensure customer satisfaction including immediate correction and follow-up on any detected or reported issues as described in the process
• Performs controlling activities for Alstom University, including
• Coordination of order and purchasing process for vendors
• Monthly Curriculum reporting and other reporting
• Performance measurements: Supplier/Trainer performance, Training hours

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

Mandatory: Minimum requirement is Bachelor’s Degree.

Desirable: University degree in human resources / business

Experience:

Mandatory: Minimum 3-4 years of experience in an equivalent function

Desirable: Previous experience with a LMS (Crossknowedge is a plus)

Competencies & Skills

• Organization skills, Communication skills, Multicultural sensitivity
• Ability to coordinate and follow-up multiple tasks from start to end
• Reactivity to manage unexpected / short notice requirements
• At ease with IT tools: Excel, Word, LMS
• Networking – excellent interpersonal skills: foster open dialogue and listen,
• Collaboration &Teamwork
• Fluent in the English language, written and spoken

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

Job Segment:Learning, Human Resources