Kubernets Admin

Radical Technologies

View: 101

Update day: 20-02-2024

Location: Pune Maharashtra

Category: Administrative / Clerical / Assistant

Industry:

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Job content

  • Provides technical support activities for a software production processing environment.
  • Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
  • Detects, diagnoses and reports related problems.
  • Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
  • Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.
  • Creates and maintains complete documentation relative to the support of application software.
  • Provides twenty-four hour support for applications and supporting software.
  • Provides consultation to internal users with regard to software capabilities and use.
  • Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
  • Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.
  • Assists development teams in requirements definition, system design and delivery of projects.
  • Verifies technical specifications for development projects.
  • Acts as project liaison/Services Delivery advocate on projects.
  • Assists client support with development of internal and client directed communications related to incidents, problems or known errors.
  • Plans and supports application specific disaster recovery activities including development and maintenance of documentation.
  • Conducts production support validations/certifications and accepts turnover from development.
  • Provides standardized operational reporting metrics to business as well as information technology management.
  • Monitors and maintains product availability, capacity and performance for products based on defined service level.
  • Provides support to the application security functionality and related administrative and audit services.
  • Participates in change management reviews, confirmation of changes implemented and validate associated documentation.
  • Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation to primary 24hour on-call role, responding within prescribed response times.
What you bring:
Candidate should be able to tech lead the team
Experience in ITIL processes – Incident Management, change management, Problem management & SLA management
Good verbal and written communication in English
L2 application support experience in Middle office and Back office. Experience in products like Clearvision, GMI, ETD is preferred.
Support experience in Capital Market or Cleared derivatives is preferred
Ability to perform multi-tasking
Experience in devops technologies like Docker and kubernetes Is preferred
Ability to drive the incidents from end to end
Experience in Technologies from support perspective – Linux, Windows, Oracle/Couchbase/PostgreSQL/IBM MQ/Kafka/java/Citrix
Experience in Monitoring and Ticketing tools – Geneos and ServiceNow preferred
Should be capable of generating Metrics and reports for management
Good analytical skills
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Deadline: 05-04-2024

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