Account Management – Work Dynamics
What this job involves:
Prioritising the facilities’ needs
Working with both the facilities manager, you’ll oversee the day-to-day operations and ensure that all facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the various supplies & consumables and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts on behalf of the clients. You’ll accountable for ensure compliance of minimum wages acts for payments and statutory compliance.
You’ll carry out routine facility inspections to proactively identify the maintenance issues / risks. You’ll log the issues in corrigo – WO Tool & track till closure of the same. Also , you will create the work permits for various upkeep works.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans.
Also, part of your mandate is to monitor the facility budget. You’ll also see to it that vendor invoice processes comply with standards / PO or contract.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. You’ll analyse corrigo WOs to understand trends; undertake corrective actions.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be responsible for creating stock reports, meeting minutes and monthly management reports to the clients.
Sound like you? To apply you need to have:
Strong knowledge of property operations
Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
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