International Customer Support Analyst Hiring||
View: 106
Update day: 20-02-2024
Location: Nagar Rajasthan Chandigarh Union Territories Panchkula Haryana
Category: Consulting / Customer Service Production / Operation
Industry: BPO Call Centre
Position: Associate/Senior Associate -(NonTechnical)
Job type: Full Time, Permanent
Salary: ₹ 2,50,000 - 3,75,000 P.A.
Experience: 0 - 5 years
Job content
Roles and Responsibilities
- Resolving customer complaints brought to your attention through voice and non- voice means.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Maintaining a pleasant working environment for the team.
- Give customers the information about products and services, take orders, and process returns.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Training will be provided for the same.
Desired Candidate Profile
- Should have the quality of three P’s Professionalism, Patience and People’s first.
- Excellent Communication Skills
- A clear Communicator.
- Strong hold in English language
- Comfortable with rotational shifts including night shifts.
- Should be comfortable with work from office as well as work from home profile.
- Candidate should be residing in Tricity or is open to relocate. ( Pinjore, Kalka and Kharar included).
- Freshers can apply.
- Undergraduates and graduates in any field can apply.
Perks and Benefits
- Stable career opportunity.
- You’ll Improve Your Emotional Intelligence.
- You’ll Understand a Product Inside and Out.
- You’ll Build Transferable Skills.
- You’ll Have a Network Within Your Organization.
- You’ll Learn How to Effectively Solve Problems.
- You can get the chance to get promoted.
- Golden opportunity for freshers.
Deadline: 05-04-2024
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