Position: Associate/Senior Associate -(NonTechnical)

Job type: Full Time, Permanent

Salary: ₹ 2,50,000 - 3,75,000 P.A.

Experience: 0 - 5 years

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Job content

Roles and Responsibilities

  • Resolving customer complaints brought to your attention through voice and non- voice means.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Maintaining a pleasant working environment for the team.
  • Give customers the information about products and services, take orders, and process returns.
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Training will be provided for the same.

Desired Candidate Profile

  • Should have the quality of three P’s Professionalism, Patience and People’s first.
  • Excellent Communication Skills
  • A clear Communicator.
  • Strong hold in English language
  • Comfortable with rotational shifts including night shifts.
  • Should be comfortable with work from office as well as work from home profile.
  • Candidate should be residing in Tricity or is open to relocate. ( Pinjore, Kalka and Kharar included).
  • Freshers can apply.
  • Undergraduates and graduates in any field can apply.

Perks and Benefits


  • Stable career opportunity.
  • You’ll Improve Your Emotional Intelligence.
  • You’ll Understand a Product Inside and Out.
  • You’ll Build Transferable Skills.
  • You’ll Have a Network Within Your Organization.
  • You’ll Learn How to Effectively Solve Problems.
  • You can get the chance to get promoted.
  • Golden opportunity for freshers.
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Deadline: 05-04-2024

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