Position: implementation consultant

Job type: Full Time, Permanent

Experience: 3 - 8 years

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Job content

Roles and Responsibilities

  • Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Company’s solution based upon a clients individual needs.
  • Collaborate with the Company’s Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan.
  • Install, upgrade and configure products at client site.
  • Integrate products with other software assets/processes at customer site.
  • Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the clients requirements.
  • Provide post- implementation support during the transition from implementation to maintenance.
  • Provide software and client specific training, and develop training documentation based on present standards and client needs.
  • Work with customer as a SME upon purchased products and solutions
  • Strong written and verbal presentation skills required. Must be comfortable interacting with clients technical teams.
  • Must be able to manage or participate in the testing and release cycle tasks for deployment of company’s products and services at client sites.
  • Must be able to create detailed user and operational documentation to support the deployment of products and services at client sites.
  • Must be comfortable delivering technical training at customer sites as part of the customer’s software release and deployment cycle.
  • Excellent communications, presentation and interpersonal skills.

Desired Candidate Profile

  • Understanding of Application Integration/ Enterprise Application Integration
  • "Working experience on middleware tools - JCAPS, Web method, WMBI, AquaLogic etc. OR have worked on OR have understanding of other messaging engines - IBM MQ, Active MQ etc."
  • Exposure to Integration Design Patterns
  • Good understanding of any of the different message format like XML, STX, EDI, EDIFACT, ISO, ACORD, HL7, IHE etc.
  • Good working knowledge and experience with Java programming, Java Script, XML, HTML and some scripting knowledge including Perl scripts
  • Familiarity with Oracle and/or SQL Server as database from an application perspective connection strings, SQL scripts, JDBC, and general trouble shooting.
  • Good understanding of Application Server
  • Experience with - Technical requirements document, process flow diagrams, and deployment and user operations guides
  • Develop technical Design
  • Release management
  • Good Understanding of healthcare (Payer/Provider)
  • Understanding of EDI transactions (preferably HIPAA)
  • Good process orientation and understanding of product implementation space.
  • Good Communication Skills
  • Trouble shooting and Analytical skills
  • Project scope, estimation and change management
  • Knowledge of Implementation methodology of any product or solution
  • Experience in technical training (internal/ external)
  • Good team player

Perks and Benefits



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Deadline: 05-04-2024

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