Hotel receptionist

Job content

Primary duties: A hotel receptionist handles the front desk. The front desk is responsible for greeting guests, assigning rooms and providing keys, managing guest accounts, collecting payments, resolving conflicts for guests and delegating guest service tasks to the hotel staff. You may also organise transport services for guests and inform them of areas of interest nearby.The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel receptionists attitude and behavior should reflect that at all times.This job is provided by Shine.com