Position: Associate/Senior Associate -(NonTechnical)

Job type: Full Time, Permanent

Salary: ₹ 2,75,000 - 3,50,000 P.A.

Experience: 0 - 5 years

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We Are Hiring for INTERNATIONAL VOICE PROCESS.

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 0- 5 yrs

Age Criteria -: 18 -33 years
Shifts: Rotational
Location WFH/ WFO ( Current location should be Bangalore or who are willing to relocate to Bangalore immediately )
Benefits with us -: Unlimited Incentives + Travelling Allowances


Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:

  • Handling escalations and complex queries.
  • Manage large amounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

  • Proven customer support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Education:

  • Higher Secondary(12th Pass) / Any graduates

Language:

  • English (Required)

Interview Round:

HR

Versant / voice and accent

Operations

(Note: All the rounds are Held through telephonic)

EMAIL-swathi@ignites.in

NOTE: - Please call or whatsapp Rashmi@ 9590882800and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!


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