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Job content

  • ID: 19210
  • Posted: 4/4/2022
  • Location: Bangalore South, KA
  • Category: Support Operations
  • Job Type: Permanent


Description
  • Inward and Outward Credit check
  • New Customer setup
  • Releasing of Orders
  • Inputs for Customer Master and Maintain the credit master
  • Review of Credit limits
  • Handling workflow documents
  • Raise check request for refunds to customers
  • Downloading of customer Aging
  • Make follow-up calls or contact customers through email for past dues
  • Escalate to Business the unresolved past dues wherever necessary
  • Update Customer comments in SAP
  • Handling customer queries
  • Monthly aging analysis review with the Leaders / Manager
  • Coordinate with cash application on customer payments
  • Send account statement / invoices / POD/ Other relevant documents as required by customer
Job Requirements
  • Candidate should be a BCOM graduate.
  • Minimum 2 years of experience of collection executive in BPO Sector.
  • Good communication skill
  • Good interpersonal skill
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