Job type: Full-time

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Job content

Candidate to be experienced in Customer relation department, capable of handling customer relation department for service, planning & budgeting, analyzing data for improvements, training of team & weekly/monthly reporting to Management & OEM.

Responsibilities

Candidate capable of handling the complete Customer care department CRM, CRE & Front Desk, ensuring the highest quality of Customer Experience, Customer Satisfaction, and capable of controlling, analyzing, and root cause concerns including escalated concerns,

Qualifications

Graduate

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