Category: IT - Software
Industry: Fitness & Wellness
Position: System Administrator
Job type: Full Time, Permanent
Experience: 3 - 8 years
WHAT S YOUR NEW ROLE ABOUT
- Dynamics 365, Clarizen, JIRA/Confluence systems expert
- Implement system customisation, configuration, dashboards, workflows, manage system database and integrate with other applications and platforms used across the organisation.
- Responsibility for system maintenance, monitoring and administration including managing user access and capacity
- Manage releases, upgrades, installations, integration and regression testing.
- Diagnose system issues, track bug fixes to resolution along with Front end user support, including issue investigation.
- Conduct user training, write user manuals and guides for the systems
- Interact with stakeholders gathering requirements and documenting the same in detail.
- Prioritise the project backlog and handle BAU issues and change requests
- Multi-task between systems and changing priorities to deliver tasks in time-bound fashion.
- Experience of working in Agile as well as Waterfall methodology
- PMP certification
- Your exposure to programming languages and reporting tools like Power BI, Jscript, HTML, CSS, .Net will be an added advantage
- Knowledge and experience of JIRA/Confluence
- Experience running and facilitating workshops
- Experience in IT projects involving multiple parties - documenting business requirements and writing technical specifications
- Bachelor/Masters degree in Information Technology or Business Management required.
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