Academy counselor

Job content

Roles and Responsibilities

Roles & Responsibilities

• Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA

• Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media

• Identifying references through the existing customer base to increase the sales pipeline

• Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce or similar) software

• Responsible for adherence of the sales process, tools and data management

• Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments

• Handle Objections and Price Negotiation in order to generate Sales Revenue

• Maintain effective communication till the time learner is onboarded

Desired Candidate Profile

Perks and Benefits